Supply Chain Balanced Scorecard

The Supply Chain Balanced Scorecard tracks a limited number of key metrics. These metrics should be closely aligned to the companies strategic objectives. The measurements usually cover 4 areas:
1. Financial - Example: The cost of manufacturing, warehousing, transportation etc.
2. Customer - Example: Order Fill Rate, Backorder Levels, OnTime Delivery 3.
3. Internal Business - Example: Adherence-To-Plan, Forecast Error
4. Training: Example: In house Training Hours, APICS Membership/ Certification.

While the Balanced Scorecard approach was not specifically designed for the Supply Chain, it does give a good guidance for your core measures. The central idea is to focus on key metrics that have real meaning to your company. You don't want to get lost in a sea of numbers that don't really mean anything. The Balance Scorecard approach helps you to keep your measures aligned with your objectives. These measures should be tracked over time (usually monthly) with specific targets for each.

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For information on Inventory Turns, Fill Rate Measurement, Backorder Reporting or any other Supply Chain Metric, click on the links to the left. The text that appears on this website is the opinion of the webmaster. Metrics may or may not be uniform across all industries. All data listed here may be used as a general guide, but it's accuracy is not guaranteed. Please consult a qualified Supply Chain professional for more details on Supply Chain Measurements. Other Supply Chain Websites
Email me at john@supplychainmetric.com This site is owned and maintained by Michelle Taras & John Taras CPIM, PMP

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VendorManagedInventory.com - information on Vendor Managed Inventory
InventoryTurns.com - additional information on how to calculate inventory turns or inventory turnover.
SupplyChainManagementNews.com - News stories about Supply Chain Management
SupplyChainDefinitions.com - various definitions of supply chain terms
SupplyChian.com - various supply chain info (yes, i know it's mis-spelled)

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